Electronic Distributors International Inc. also known as EDI is committed to excellent customer service combined with respecting your right to privacy. The appropriate management and protection of any personal or business information that you provide us with is of utmost importance.

Collection & Identify Purpose

EDI collects personal information about individuals for a number of reasons including credit applications, employment applications and to comply with legislation.

We will identify this reason at or before the information is collected.

Credit information is collected from potential customers to verify your identity and validate your credit history.
Personal information required from employees includes, but is not limited to address, SIN# and Date of Birth.
A Driver’s license or Photo ID is used to confirm your identity when you are selling precious metals.

Consent

EDI is required to obtain an individuals knowledge and consent before collecting, using or disclosing personal information in accordance with this privacy policy and as permitted or required by law.

Accuracy

EDI will make every effort to ensure that the information it collects and uses is accurate and complete. EDI will from time to time review and update information that it has on file and on written request by an individual, to whom the information relates, will modify the information as required.

Storage

EDI protects the confidentiality of your Personal Information by maintaining the appropriate physical, administrative, procedural and technological safeguards over our offices and information storage facilities so as to prevent unauthorized collection, access, use, modification, disclosure or disposal of the information.

The measures of protection include:
Physical – locked filing cabinets and restricted access to offices
Procedural – shredding sensitive information when no longer required
Administrative – security passes and limiting access to the personal information
Technological – the use of passwords and encryption

Disclosure

EDI will not use or disclose personal information unnecessarily to anyone other than to whom it was intended unless by consent of the individual it effects.

There are circumstances where collection, use or disclosure may be justified or permitted without your consent as required for purposes of debt collection, breaches of agreements or as required by applicable legislation or law.

Retention

EDI will retain information for only as long as necessary. When the Personal Information is no longer required to fulfill the identified purpose or other legal requirements, it will be destroyed or deleted to prevent unauthorized use.

Website analytics, advertising and session recording

When you visit edirefining.com, we use three services to understand how people find and use the site, so we can fix anything confusing, see which of our ads work and make it easier to reach us.

Google Analytics, provided by Google LLC, counts visits and records actions such as which pages are viewed, whether the price panel, booking window or contact form is used, and whether a phone number is tapped.

Microsoft Clarity, provided by Microsoft Corporation, records how visitors move through a page, including scrolling, clicks, taps and mouse movement, and turns this into heatmaps and replays of visits.

Google Ads, provided by Google LLC, tells us when a visit from one of our ads leads to a booking, a message or a call. If you came from an ad, the phone number shown may be a Google forwarding number that still reaches extension 25; Google sees the number you call from, and we see only the area code, time and length of the call. Google never receives your name, contact details or message.

What these services do not see: anything you type into our contact form, booking window or chat assistant is hidden before it leaves your device, so it is never recorded. We do not use these services to identify you, and we do not sell this information.

How you found us: for up to 13 months your browser keeps a note of the ad, link or website that brought you here (including Google’s ad click code), the page you arrived on, and when. It is sent with a booking or message so our staff can see how you found us, and is never given to Google or Microsoft. We keep a counting copy for 400 days.

None of this runs if your internet connection places you in Quebec or outside Canada and the United States (or we cannot tell), if you are in the United States and your browser sends a Global Privacy Control signal, or if you switch it off below. We do not respond to Do Not Track signals.

Cookies: these services store cookies or similar identifiers in your browser, including a Google advertising cookie that links your visit to the ad you clicked. You can block or delete them in your browser settings, and the site works normally without them. Google offers an opt-out add-on for browsers at tools.google.com/dlpage/gaoptout.

Where the information goes: Google and Microsoft process this information on servers in the United States and other countries. While it is there, it is subject to the laws of those countries and may be accessed by their courts, law enforcement and national security authorities.

For more on how each company handles this information, see Google’s privacy policy at policies.google.com/privacy and Microsoft’s privacy statement at privacy.microsoft.com.

Chief Privacy Office or Privacy Coordinator

If you have any questions or for further information please contact:

15 Progress Drive
Orillia, Ontario L3V 6H1
705-327-8691